Are there common academic library customer values?

Customer service for academic library users on the web

Purpose – The purpose of this paper is to explore the nature of customer service in the academic library setting and ways in which its management can be best approached in the electronic environment. Design/methodology/approach – The study adopts a two-phase methodology. First is a content analysis of the literature on customer service in libraries, focusing on electronic services, to identify ...

P30: Are There Anxious Genes?

Anxiety comprises many clinical descriptions and phenotypes. A genetic predisposition to anxiety is undoubted; however, the nature and extent of that contribution is still unclear. Extensive genetic studies of the serotonin (5-hydroxytryptamine, 5-HT) transporter (5-HTT) gene have revealed how variation in gene expression can be correlated with anxiety phenotypes. Complete genome-wide linkage s...

Are There Common Values in First-Price Auctions? A Tail-Index Nonparametric Test

We develop a consistent nonparametric test of common values in first-price auctions and apply it to British Columbia Timber Sales data. The test is based on the behavior of the CDF of bids near the reserve price. We show that the curvature of the CDF is drastically different under private values (PV) and common values (CV). We then show that the problem of discriminating between PV and CV is eq...

Robust Regression Estimators When There are Tied Values

There is a vast literature on robust regression estimators, the bulk of which assumes that the dependent (outcome) variable is continuous. Evidently, there are no published results on the impact of tied values in terms of the Type I error probability. A minor goal in this paper to comment generally on problems created by tied values when testing the hypothesis of a zero slope. Simulations indic...

Evolving academic library specialties